Welcome to GDSI’s Service Desk

GDSI Service Desk was designed to handle all of your iManage needs for your users, without having to be part of the NRTAdmin group. All tasks are performed on behalf of a single Service Account. Features include, Refiling, New Folders, New Tabs, Import Files, Copy and Move Folders, Copy Workspaces between libraries, bulk updates to Profiles and Security, and many additional features.

This document focuses on how to use the application. A separate document is available for the system requirements, installation, and configuration options. That document is supplied to your IT team.