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Service Desk Task List Types

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The following list shows all Task Types, which will be useful for prioritizing:

  • Add To Matters
  • Add User Matter Category
  • Check folder
  • Check In Document
  • Copy document
  • Copy folder
  • Copy  // mixed entity types (docs/folders/workspaces)
  • Copy User Assignments
  • Copy workspace
  • Create Folder
  • Create Folders By Template
  • Create IManage User
  • Create Tab
  • Create Update Group
  • Declare Document
  • Declare Folder
  • Declare workspace
  • Delete document
  • Delete Document Lock
  • Delete documents from different libraries
  • Delete folder
  • Delete document from trash bin
  • Delete // mixed entity types (docs/folders/workspaces)
  • Delete tab
  • Delete workspace
  • Import users
  • Document security update
  • Refile // mass or mixed entity types (docs/folders/workspaces)
  • Folder security update
  • Group update
  • Workspace security update
  • Move document
  • Move folder
  • Move // mixed entity types (docs/folders/workspaces)
  • Move workspace
  • Patch Document ACL
  • Patch document
  • Patch Folder ACL
  • Patch folder
  • Patch IManage User
  • Patch Matter ACL
  • Patch Document
  • Patch Folder
  • Patch Workspace
  • Patch workspace
  • Restore document from trash bin
  • Undeclare Document
  • Undeclare Folder
  • Undeclare workspace
  • Update Group Members
  • Workspace Security
  • Upload Documents
  • Upload Folder

In the Appsettings.json file, you will find the following parameter:

"TaskPriority": ""

Fill in as many as you wish, comma delimited. These items will be prioritized in place of any other.

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